May 1st, 2020 COVID-19 Update
As we prepare to fully reopen at our Portsmouth location on Monday, May 4th, 2020 we want you to know that our primary concern is for our patients and staff’s safety and well-being.
That’s why we have elevated protocols in place to ensure everyone will be protected with COVID-19 compliance procedures. Of course, we are still offering Virtual Visits so you can be seen in the safety and comfort of your own home. And, we still encourage you to call us before visiting an urgent care center or the ER.
Although we are hopeful that the worst of the COVID-19 pandemic is behind us, we continue to take the threat very seriously. With that in mind, we would like to share this important information:
-We are encouraging all incoming patients to wear a mask, but unfortunately we cannot provide them.
-Adjustments in our scheduling and foot traffic are in place to maintain proper physical distancing.
-Patient companions are discouraged from office visits to limit exposure opportunities. Family or friends will be instructed to wait in their cars. Thank you for understanding.
-Patients will be pre-screened for flu-like symptoms.
-The seating in our waiting area has been adjusted to foster physical distancing.
-We are taking measures to provide extra cleaning throughout the building including waiting room chairs, doorknobs, fitness equipment, handrails and bathrooms.
-All employees are wearing masks, frequently washing their hands, and avoiding touching their faces. Employees with flu-like symptoms will stay home and are encouraged to follow up with their primary care doctors.
-Our physical therapy affiliate, ProCare, will be operating with a limited schedule and proper protocols of their own to ensure staff and patient safety.
We hope you’re staying safe and if you’re suffering from aches and pains, remember that we are dedicated to you and hope to see you soon!
If you have any questions at all about an upcoming appointment, please do not hesitate to call us.